Incident: Chat System | RoboticAI Platform

Status: Resolved
Opened: August 5 at 07:25 AM
Closed: August 5 at 08:26 AM

Affected components

RoboticAI Platform

Chat System · Operational

Our engineering team have identified the cause of the issue and already working to resolve it. As soon as we have more information about the case, we will provide you with an update. We apologize for the inconvenience this may cause.

Timeline

Resolved August 5 at 08:26 AM

Service has been fully restored. Please contact the support team if you continue to experience difficulties. Our apologies for any inconvenience this may have caused.
Monitoring August 5 at 08:05 AM

The service has been restored and is being monitored. Once the incident is resolved, we will provide you with an update.
Identified August 5 at 07:33 AM

Our engineering team have identified the cause of the issue and already working to resolve it. As soon as we have more information about the case, we will provide you with an update. We apologize for the inconvenience this may cause.