Incident: Saint Petersburg (K12) | CDN, Cloud, Hosting

Status: Resolved
Opened: September 28 at 11:54 UTC+0
Closed: September 28 at 14:10 UTC+0

Affected components

Cloud

Saint Petersburg (K12) · Operational

Hosting

Saint Petersburg (K12) · Operational

CDN

Saint Petersburg (K12) · Operational

The service may be unavailable due to operational difficulties. We will keep you updated on the incident. Our apologies for any inconvenience this may cause.

Timeline

Resolved September 28 at 14:10 UTC+0

Service has been fully restored. Please contact the support team if you continue to experience difficulties. Our apologies for any inconvenience this may have caused.
Monitoring September 28 at 12:25 UTC+0

The service has been restored and is being monitored. Once the incident is resolved, we will provide you with an update.
Identified September 28 at 12:04 UTC+0

We are aware of the issue on the upstream provider’s side and already working together with them to resolve it. As soon as we have more information about the case, we will provide you with an update.
Investigating September 28 at 11:55 UTC+0

The service may be unavailable due to operational difficulties. We will keep you updated on the incident. Our apologies for any inconvenience this may cause.